## Cancellation Policy

While SocialRx will always work with clients to find the best fit for schedule and access needs, we do understand that life is not always controllable.

**Cancellation more than 48 hours in advance:** If you have a conflict arise and notify your Care Navigator more than 48 hours prior to your scheduled event, the Care Navigator will do their best to reschedule it or find a new experience for you.

**Cancellation within 48 hours:** If you notify your Care Navigator within 48 hours of your scheduled event, you will not be able to be rescheduled for a ‘make-up’ event for that month. (Events missed for medical issues are an exception).

**No-show:** If you miss an scheduled engagement without notice, you will not be able to be rescheduled for a ‘make-up’ event for that month. After three missed events, SocialRx reserves the right to adjust the opportunities offered, up to and including considering the prescription forfeited.